Private Policy

East Torresdale Prints (“ETP,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, place an order, request a quote, or communicate with us by phone or text message.

Information We Collect

We may collect information you voluntarily provide to us, including:

  • Name

  • Business name

  • Phone number

  • Email address

  • Billing and shipping information

  • Order and product information

  • Artwork, logos, and other files submitted for custom apparel orders

  • Information provided when requesting a quote or contacting us with questions

We may also collect basic website information, such as IP address, browser type, device information, and pages visited, through cookies or similar technologies.

How We Use Your Information

We may use the information we collect to:

  • Process and fulfill orders

  • Provide quotes and estimates

  • Communicate with you regarding your orders

  • Provide customer service and respond to questions

  • Send order, production, shipping, and delivery updates

  • Review and approve artwork or mockups

  • Coordinate pickups and deliveries

  • Improve our products, services, and website

  • Maintain business and transaction records

SMS/Text Messaging

If you provide your phone number and consent to receive text messages from East Torresdale Prints, we may send SMS messages related to your custom apparel orders and customer service.

These messages may include order confirmations, quotes, mockup approvals, production updates, shipping and delivery notifications, and responses to questions or inquiries.

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP. After you send STOP, you may receive one additional message confirming that you have been unsubscribed. You may also reply HELP for assistance.

Mobile phone numbers and SMS consent information will not be sold or shared with third parties for their own marketing purposes.

How We Share Information

East Torresdale Prints does not sell your personal information.

We may share information with trusted service providers when reasonably necessary to operate our business, process orders, provide communications, process payments, deliver products, or provide other services on our behalf.

We may also disclose information when required by law or when necessary to protect our rights, customers, employees, or business.

Cookies and Website Technologies

Our website may use cookies and similar technologies to improve website functionality, understand website traffic, and provide a better user experience. You may be able to control cookies through your browser settings.

Data Security

We take reasonable administrative, technical, and organizational measures to protect the personal information we collect. However, no method of transmitting or storing information electronically is completely secure, and we cannot guarantee absolute security.

Third-Party Services

Our website may use third-party services for functions such as payment processing, website analytics, communication, scheduling, shipping, or other business operations. These providers may process information according to their own privacy policies.

Children's Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.

Your Privacy Choices

You may contact us to request information about the personal information we have collected from you, request corrections to inaccurate information, or ask questions about how your information is used.

You may also opt out of SMS communications by replying STOP to any text message from us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, or legal requirements. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

East Torresdale Prints
Philadelphia, Pennsylvania
Phone: [267-864-1342]
Email: [info@etprints.org]

East Torresdale Prints
Custom Apparel • DTF Printing • Embroidery • Screen Printing